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Case Management Certification Article on HCAHPS Scores

Case Management Certification Article on HCAHPS Scores

Secure Your Score: A Few Tips to Improve Your Practice’s HCAHPS Score Something healthcare practitioners should give a lot of attention to is the HCAHPS. This acronym stands for Hospital Consumer Assessment of Healthcare Providers and Systems. This is a survey that is filled out by patients to indicate their satisfaction or lack thereof with the services rendered at a medical facility. You can think of HCAHPS as a performance review performed by actual patients. Hcahps is required by CMS, the Centers for Medicare and Medicaid Services. It is used for all hospitals in the United States. It is performed